Krishna Machinery Tools is committed to protecting the privacy of our customers and website users. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with us through our website or services.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, and postal address when you voluntarily provide it, such as when making an inquiry, placing an order, or subscribing to our newsletter.
Transactional Information: Purchase history, payment information, shipping addresses, and any other relevant details related to orders.
Usage Data: Information about how you use our website, including IP address, browser type, device information, and pages visited. This data helps us understand user behavior to improve our site and services.
Communication Data: Any information you share when contacting us, whether by email, phone, or other methods.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfillment: To process and ship your orders, handle payments, and provide customer support.
Communication: To respond to inquiries, update you on order status, and share information on promotions, product updates, or important notices.
Improvement and Personalization: To enhance our website, products, and services by analyzing user preferences and behavior.
Legal and Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights, property, and safety.
3. Sharing of Information
We respect your privacy and will not sell, rent, or lease your personal information to others. However, we may share your information under these circumstances:
Service Providers: We may share information with trusted third-party providers who assist us with operations, such as payment processors, delivery services, and IT support.
Legal Obligations and Protection: If required by law or necessary to protect our legal rights, we may disclose information to relevant authorities or in connection with legal proceedings.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect the security of your personal information. Our security practices are designed to protect data from unauthorized access, alteration, disclosure, or destruction. However, no system can guarantee absolute security, and we encourage users to take appropriate precautions.
5. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
Access: The right to request a copy of your personal data.
Correction: The right to correct any inaccurate or incomplete information.
Deletion: The right to request deletion of your data, subject to certain exceptions.
Opt-out: The right to opt-out of receiving marketing communications.
To exercise these rights, please contact us at the information provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, monitor website performance, and gather insights for optimization. You can disable cookies through your browser settings, but this may limit some functionalities of our website.
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these sites before providing personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect information from minors. If we become aware that we have collected personal data from a child without parental consent, we will delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Any updates will be posted on our website with the revised effective date.
10. Contact Us
For questions or concerns regarding our Privacy Policy or to exercise your rights, please contact us at:
- Mobile No.: +91-9718846789,+91-9599124784,+91-9773819900
- Address: Shop No 4, Hero Honda Chowk, 37 Milestone, Pace City I, Sector 37, Gurugram, Haryana 122001
- Mail id: krishnatools77@gmail.com, kmtexim@gmail.com, krishnaggn11@gmail.com